cancellation & refund

cancellation/return holds the view that the customer is king. We view ourselves as a LIGHTHOUSE rather than a business HOUSE since we work in the sphere of knowledge dissemination. Our goal and moral obligation is to give all of our customers with QUALITY MATERIAL and assure their Complete Satisfaction.

The purchases made on our website are final and cannot be returned or exchanged. Nevertheless, in the extremely unlikely event that you are unsatisfied with our product or service, you might be able to request a return or refund at the IgnouSolution’s discretion. In certain situations, our Customer Support Team’s judgement will be final.

Return/Refund Initiate Process

The Return/Refund may be started in accordance with the following rules: You must make a clear declaration informing us of your choice. You can reach us by phone or email at the numbers listed below to let us know your choice:

  • By e-mail:
  • By phone number: +91 8470915259

Mode & Time of Refund

  1. If your cancellation or refund request complies with the aforementioned conditions, the money will be returned after an administrative fee of 2% of the order value, whichever is lower, has been deducted.
  2. A refund sum will be delivered to you from your registered email address with us to any of the accounts you have specified. Within seven business days, we will repay you.